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Housing Matters

Organization Mission

Housing Matters partners with individuals and families to create pathways out of homelessness into permanent housing.

Housing Matters case managers support more than 500 unhoused neighbors in Santa Cruz County on their pathway to stable housing on any given day. This includes 200 adults and kids sleeping in shelter programs on our campus, receiving three nutritious meals a day, plus consistent support in getting back home from expert staff and compassionate volunteers. Last year, Housing Matters connected more than 300 adults and kids experiencing homelessness in our community with stable, permanent housing, thus ending their homelessness.

The Big Idea:
Pathways Home Toolkit

Nearly 1,000 homes were lost in the fires in Santa Cruz County. Losing a home is a universally traumatic experience, and no person should have to navigate that experience on their own. Housing Matters case managers are experts at helping your neighbors move through the experience of homelessness and get back into housing.

Many stepped up to support their unhoused neighbors in navigating the crisis of homelessness. We have seen time and time again that having the right tools to navigate the pathway home can make all the difference. We know that playing the role of support person or “case manager” can be challenging.

Our expert-informed toolkit will support these volunteer “case managers,” many who are helping those newly displaced by the fires, and others helping those displaced by poverty. This interactive toolkit will include information on trauma-informed care, case management basics, setting manageable goals, working with someone in crisis, self-care, boundaries, and more.

Our Pathways Home Toolkit can be used by volunteers and service providers alike, and together we can heal the trauma and find a pathway home for everyone in Santa Cruz County.

When you got people behind you, that's what keeps you going. It's not even about about personal inner strength. That support puts fire back in you to want to survive.

Mario M., housed through Housing Matters in 2019